Frequently asked questions

Can you do therapy outside of New York and New Jersey?

Due to the current telehealth cross state policies, we are not allowed to conduct therapy outside of New York and New Jersey.

What can I expect in my therapy sessions?

In the beginning, you will be assessing whether the therapist is right for you. Compatibility is key to creating a comfortable and safe space for you to develop a therapeutic relationship with your therapist. In the later sessions, you may come across topics that are difficult to talk about or experience "intense" feelings; rest assured, we are here to help you process these feelings.

What are out-of-network benefits?

Out-of-network benefits are coverages offered by insurance companies that are not within our network. We recommend for you to contact your insurance company to inquire about your out-of-network benefits, if you have a deductible to meet, and the percentage that will be reimbursed to you. We will provide you with a superbill for your reimbursement submission to your insurance company.

What do I need to do to use my insurance?

Please contact our Client Relations Manager and provide your full name, date of birth, insurance carrier's name, and your insurance member ID. We will contact you once we confirm your health insurance benefits.

How long are therapy sessions and how frequent?

Each session is typically between 50 and 60 minutes. We recommend that you try weekly sessions at first. If you find the need to meet more than once per week, talk to your therapist.